Privacy Policy
JT Building Projects (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who we are
JT Building Projects is a residential construction company based on the Gold Coast, Queensland, specialising in luxury custom homes, renovations and extensions.
If you have any questions regarding this Privacy Policy, please contact us using the details at the end of this document.
What personal information we collect
Depending on how you interact with us, we may collect personal information including:
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Your name
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Email address
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Telephone number
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Residential or project address
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Information relating to your building project
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Budget information
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Plans, drawings and documents you provide
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Any correspondence you send us
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Information submitted through enquiry or contact forms
We may also automatically collect technical information such as:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics information
How we collect information
We collect personal information when you:
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Submit an enquiry through our website
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Contact us by phone or email
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Request a quote
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Complete an online form
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Subscribe to updates
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Meet with us regarding a project
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Enter into a building contract
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Browse our website
Why we collect information
We collect personal information to:
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Respond to enquiries
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Prepare quotations
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Manage building projects
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Communicate with clients
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Provide customer support
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Improve our website and services
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Meet our legal obligations
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Maintain business records
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Send marketing communications where you have consented
Cookies and website analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Understand how visitors use our website
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Improve website performance
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Remember user preferences
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Analyse website traffic
You can disable cookies through your browser settings; however, some website features may not function correctly.
Third party services
Our website may use trusted third-party services including:
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Google Analytics
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Google Maps
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Social media platforms
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Website hosting providers
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Email marketing services
These providers may collect information in accordance with their own privacy policies
Disclosure of personal information
We do not sell your personal information.
We may disclose your information where necessary to:
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Employees
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Contractors
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Architects
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Engineers
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Consultants
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Trades and subcontractors
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Local authorities
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Government agencies
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Professional advisers
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IT service providers
We may also disclose information where required by law.
Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we implement appropriate security measures, no method of internet transmission or electronic storage is completely secure.
Access and correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or out of date.
Requests should be made using the contact details below.
Marketing communications
If you subscribe to receive updates from JT Building Projects, we may send you information about our services, completed projects and company news.
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Third-party websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
Children's privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Contact us
If you have any questions, wish to access or correct your personal information, or make a privacy complaint, please contact us:
JT Building Projects
Gold Coast, Queensland, Australia
Email: james@jtbuildingprojects.com.au
Phone: 0412192585
Privacy Complaints
If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy is governed by the laws of Queensland and the Commonwealth of Australia.